Sanelo Combined Cookie Policy

Our last update to this Cookie Policy was: 9th September 2022.

We are Sanelo Ltd (a company registered in England and Wales with company number 123006892) (“we” “our” and “us”).

We operate the following websites:

(each a “website” and together our “websites”).

This cookie policy applies to our websites. By accessing and continuing to use our websites, you agree this
this cookie policy will apply whenever you access either of our websites on any device.

Any changes to this policy will be posted here and we reserve the right to vary this policy from time to
time. Your continued use of either of our websites after any such change has been posted will constitute
your agreement to any such changes. We strongly suggest that you revisit our cookie policy in order to
ensure that you are informed of the current cookie policy for our websites.

Our use of cookies

Like many companies, our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree when you visit our websites. Cookies contain information that is transferred to your computer’s hard drive.

We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify those website features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. You can accept or manage them individually. For more information on cookies please visit:

We use the following cookies on both of our websites:

  • Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Cookies may also be session cookies or persistent cookies:

  • Session cookies are cookies that are placed onto your computer or other device during a browser session, but which expire and are normally deleted at the end of a browser session. We and our commercial partners use session cookies for various reasons, including to track use of our websites during a single browser session, and to help you to use our site more efficiently. For example, session cookies are used to remind our site that your computer or device is logged into our site.
  • Persistent cookies are cookies which are placed upon your computer or other device during a browser session, but which remain upon your computer or other device after the end of that browser session. Persistent cookies allow our websites to recognise your computer or other device when it is used to access our websites again after a browser session has been completed and a new browser session has begun, primarily to help you quickly sign-in to our websites again. Persistent cookies are also used, both by ourselves and our commercial partners, for analytical purposes. Persistent cookies remain current for defined periods of time.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below.

Company Website Applicability Cookie Name Main Purpose
Sanelo Sanelo Moving Marketplace Preferences Sanelo cookies Language, operations, functionality
Google Sanelo Moving Marketplace Analytics Google Analytics Analytical
PIWIK Sanelo Moving Marketplace Analytical PK_ID Analytical

Managing Cookies

There are a number of ways to manage cookies. Most internet browsers are initially set up to automatically accept cookies. You can change the settings of your browser to block cookies systematically or based on their origin or to alert you when cookies are being sent to your computer or other device. For further information, please refer to the paragraph below “How to accept or reject cookies in my browser?”

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Cookie Refusal

If you refuse permission for cookies to be stored on your computer or other device or if you delete those that are already stored, you will no longer be able to use certain features of our services. As an example, this will affect content or services that can only be accessed by logging in. Also, we and our service providers will be unable to identify the type of browser your computer or other device is using for technical compatibility purposes, your language and display. We cannot be held liable for the consequences of our services functioning less efficiently because we are unable to store or read cookies required for it to operate where you have rejected or deleted them.

How to accept or reject cookies in my browser?

The procedure for managing cookies and cookie preferences is slightly different for each browser. You can check the steps for managing cookies in your particular browser’s help menu.

IP Addresses

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from which geographic regions our website visitors come. We also may use this information to enhance our websites.

Contact Us

We take our users’ concerns seriously. If you believe that we have not complied with this cookie policy, or if you have any questions about our privacy practices in general, you may contact our data privacy manager Birgitt Horn by email at


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