Proper protection is priceless
Shipment protection options designed to deliver at different budgets.
Lump Sum Valuation
This option is the simplest. Lump Sum Valuation provides automatic protection based on an entire shipped volume with the exception of items above €1500, which require a separate listing.
Tiered Valuation
Choose from different tier levels of protection depending on the value of your shipment and estimated volume. Itemised value listings are included within each tier.
Total Loss
This shipment protection is designed to protect household goods and personal effects for loss and/or destruction of the entire shipment when being transported by air, road, sea, or being stored domestically or internationally.
How does it work
Based on a new replacement cost at your destination, this solution includes most electrical and mechanical mishaps, mold and mildew, wine and liquor loss and any fine arts.
Total Protection
For a little extra, we can also extend your protection to the entire cost of your move-including end-to-end storage protection and any shipping cost for replacement items not available in the destination country.
Special Protection Inclusions
Electrical and mechanical
Protecting your equipment is essential. That’s why your electrical items are protected if they arrive at destination and do not work, but have no visible external damage. (Exempt: vehicles, boats, trailers and items 6+ years old.)
Pairs and sets
If a singular item making up a pair is damaged and the overall combined value of the pair has been reduced, your protection will include the reasonable difference lost as a result of the damage.
Mould and mildew
Mould and mildew can be ever-present in the world of shipping. That’s why our protection is designed to include up to €20,000 in damages. Speak to one of our consultants if you would like to increase you mould and mildew protection.
Wine and liquor
Successfully transporting highly prized wines and rare liquors is no small feat which is why the maximum amount recoverable for breakages and losses is up to €10,000. It’s solid protection you can cheers to.
Arts and antiques
Safely transporting fine works of art and antiques is an art form in and of itself, but unforeseen accidents can occur. That’s why we provide protection for all types of art and antiques up to €100,000.
How to make a claim
Shipment protection claims in three easy steps
01
Register
Complete a form to register your items.
02
Submit
Provide required supporting documentation.
03
Resolve
Work with a dedicated claims handler.